{"id":530,"date":"2024-09-30T13:04:08","date_gmt":"2024-09-30T11:04:08","guid":{"rendered":"https:\/\/kinderzorg-bijzonder.kwaaidevelop.nl\/?page_id=530"},"modified":"2025-11-26T08:29:53","modified_gmt":"2025-11-26T07:29:53","slug":"complaint","status":"publish","type":"page","link":"https:\/\/www.kinderzorg-bijzonder.nl\/en\/klacht\/","title":{"rendered":"Complaint"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-nb1nm-0457cae3ebbb4bda72c7d05ca4e14909 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-530'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-d238y-ce37b3b8a366faf81ce6f2278fd7828d sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d238y-ce37b3b8a366faf81ce6f2278fd7828d\">\n\n@media only screen and (min-width: 990px){ \n.flex_column.av-d238y-ce37b3b8a366faf81ce6f2278fd7828d{\npadding:50px 0 0 0;\n}\n}\n<\/style>\n<div  class='flex_column av-d238y-ce37b3b8a366faf81ce6f2278fd7828d av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top'     ><section  class='av_textblock_section av-m3isfzm9-00a9be41efbed75a2c888596e78941a4'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Complaint<\/h1>\n<p>KinderZorg Bijzonder strives for high customer satisfaction. We constantly evaluate where things can be improved. Feedback from you as a parent and\/or carer is important to us.<\/p>\n<p>By taking this information seriously and discussing it, KinderZorg Bijzonder learns more about any bottlenecks. This allows us to make changes, if necessary, to improve the quality of care wherever possible.<\/p>\n<p>To make sure you know what you can do if you have a complaint, there are the complaints regulations. The regulations describe how KinderZorg Bijzonder handles complaints. You can submit your complaint via our complaint form.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-m7ll9tau-a9f1ecf1d675b0e74e42f3ff8a8a3d54 avia-buttonrow-left  avia-builder-el-3  el_after_av_textblock  avia-builder-el-last'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7ll97n8-72a1f1877cd1d8df7e335019fb72a8dc\">\n#top #wrap_all .avia-button.av-m7ll97n8-72a1f1877cd1d8df7e335019fb72a8dc{\nmargin-bottom:20px;\nmargin-right:20px;\n}\n<\/style>\n<a href='https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/11\/klachtenreglement.pdf'  class='avia-button av-m7ll97n8-72a1f1877cd1d8df7e335019fb72a8dc avia-icon_select-yes-right-icon avia-size-small av-icon-on-hover avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Complaints regulations\"><span class='avia_iconbox_title' >Complaints regulations<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue879' data-av_iconfont='entypo-fontello' ><\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7ll9mpu-a31f8772055c3882f1339db05d46d867\">\n#top #wrap_all .avia-button.av-m7ll9mpu-a31f8772055c3882f1339db05d46d867{\nbackground-color:#87bce7;\nborder-color:#87bce7;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:20px;\nmargin-right:20px;\n}\n#top #wrap_all .avia-button.av-m7ll9mpu-a31f8772055c3882f1339db05d46d867 .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/11\/klachtenformulier.pdf'  class='avia-button av-m7ll9mpu-a31f8772055c3882f1339db05d46d867 avia-icon_select-yes-right-icon avia-size-small av-icon-on-hover'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Complaint form\"><span class='avia_iconbox_title' >Complaint form<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue879' data-av_iconfont='entypo-fontello' ><\/span><\/a>\n<\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-162aq-8c4749c9b1aa8bf0adf0c6721759a8f0 av_one_half  avia-builder-el-4  el_after_av_one_half  avia-builder-el-last  kj-img-overlay flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3isgqxv-5714456c6a920d74499387b88a10d6f1\">\n.avia-image-container.av-m3isgqxv-5714456c6a920d74499387b88a10d6f1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m3isgqxv-5714456c6a920d74499387b88a10d6f1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m3isgqxv-5714456c6a920d74499387b88a10d6f1 av-styling- avia-align-center  avia-builder-el-5  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2113 avia-img-lazy-loading-not-2113 avia_image' src=\"https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen.jpg\" alt='complaints regulation' title='complaints regulation'  height=\"1365\" width=\"2048\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen.jpg 2048w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-300x200.jpg 300w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-1030x686.jpg 1030w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-768x512.jpg 768w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-1536x1024.jpg 1536w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-18x12.jpg 18w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-1500x1000.jpg 1500w, https:\/\/www.kinderzorg-bijzonder.nl\/wp-content\/uploads\/2025\/10\/kinderzorg-bijzonder-locatie-nijmegen-705x470.jpg 705w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-530'><div class='entry-content-wrapper clearfix'>","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":1431,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-530","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachten - KinderZorg Bijzonder<\/title>\n<meta name=\"description\" content=\"KinderZorg Bijzonder streeft naar een hoge klanttevredenheid, door deze voortdurend te evalueren en cli\u00ebnten echt te horen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kinderzorg-bijzonder.nl\/en\/complaint\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachten - 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