Complaint

KinderZorg Bijzonder strives for high customer satisfaction. We constantly evaluate where things can be improved. Feedback from you as a parent and/or carer is important to us.

By taking this information seriously and discussing it, KinderZorg Bijzonder learns more about any bottlenecks. This allows us to make changes, if necessary, to improve the quality of care wherever possible.

To make sure you know what you can do if you have a complaint, there are the complaints regulations. The regulations describe how KinderZorg Bijzonder handles complaints. You can submit your complaint via our complaint form.